Privacy Policy

Effective Date: 01.08.25

At Bridgewater Construction ("we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This privacy policy explains what personal data we collect, how we use it, and your rights in relation to your data when you use our website: www.bridgewater.uk.com

1. Information We Collect

When you use our website, particularly when you fill out the contact form, we may collect the following personal information:

  • Name

  • Email address

  • Phone number (optional)

  • Message or enquiry details

  • IP address and browser information (collected automatically for security and analytics purposes)

We do not collect any sensitive personal data through our contact form.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiry submitted through our contact form

  • To provide you with information about our services if requested

  • To manage our relationship with you

  • To improve our website and services

  • To comply with legal obligations

We do not use your personal data for marketing purposes unless you have given us clear consent to do so.

3. Lawful Basis for Processing

Under UK GDPR, the lawful bases we rely on for processing your data include:

  • Consent – when you submit your personal information via our contact form

  • Legitimate interest – to respond to enquiries and operate our business effectively

  • Legal obligation – where we are required to process data by law

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share your data with trusted service providers who assist in operating our website or services (such as email providers or IT support), but only under strict data protection agreements.

We will never share your data with third parties for marketing purposes.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting requirements. For contact form submissions, we typically retain data for up to 12 months, unless we are required to keep it longer.

6. Your Rights

Under data protection law, you have the following rights:

  • The right to access the personal data we hold about you

  • The right to correct any inaccuracies in your data

  • The right to request erasure of your personal data

  • The right to object to or restrict processing

  • The right to data portability (in some circumstances)

  • The right to withdraw consent at any time

To exercise any of these rights, please contact us at [Insert contact email address].

7. Cookies and Analytics

Our website may use cookies or tracking tools to improve user experience and analyse traffic. You can manage or disable cookies through our website cookie preferences.

8. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Our website uses secure servers and encrypted connections (SSL).

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact:

Bridgewater Contractors Ltd
Email: info@bridgewater.uk.com
Phone: 01202 423 653

If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

10. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in law or our practices. The most recent version will always be available on our website.